Welcome to Finish Line Works Social Media Management Services!
By engaging our services, you agree to the following terms and conditions, ensuring a smooth and professional working relationship.
1. Service Scope
Finish Line Works will provide social media management services based on the package selected by the client. This includes but is not limited to:
- Content creation (graphics, videos, and written posts)
- Social media strategy and scheduling
- Engagement management (likes, comments, and DMs where applicable)
- Growth and awareness campaigns
- Performance tracking and reporting
2. Payment Terms
To ensure a commitment to service delivery, our payment structure is as follows:
- 70% upfront payment before service commencement.
- The remaining 30% is due before the end of the service period (monthly, quarterly, or custom duration).
- Payments are non-refundable once work has commenced.
3. Service Duration & Renewal
- Clients can subscribe for one month or multiple months at a time.
- Auto-renewal is not enforced, but clients will be notified in advance for renewal options.
4. Social Media Platforms Managed
- Our packages cover at least two (2) social media platforms (Facebook, Instagram, Twitter, LinkedIn, or TikTok).
- Additional platforms may incur extra costs.
5. Client Responsibilities
To ensure successful collaboration, the client agrees to:
- Provide necessary brand materials (logos, colors, previous posts, etc.).
- Grant Finish Line Works access to social media accounts or provide the necessary content to post.
- Respond to queries related to promotions, branding preferences, and updates.
6. Content & Revisions
- All content will be curated based on the client’s industry and target audience.
- The client may request up to two (2) minor revisions per post before publishing.
- Major revisions or additional content requests beyond the package scope may be charged separately.
7. Performance & Results Disclaimer
While we employ strategic growth techniques, Finish Line Works does not guarantee a specific number of followers, likes, or sales.
Social media success depends on multiple external factors, including audience behavior, algorithm changes, and market trends.
8. Cancellation & Refund Policy
- Clients may cancel their subscription before the next billing cycle to avoid renewal.
- No refunds will be issued for work already completed or campaigns already launched.
- If a client discontinues service mid-cycle, any pending deliverables will be forfeited.
9. Confidentiality & Data Protection
- All client information and content remain strictly confidential and will not be shared with third parties.
- Finish Line Works will not be liable for any account suspension or restrictions imposed by social media platforms due to the client’s prior activities or non-compliance with platform policies.
10. Agreement Acceptance
By proceeding with our services, the client acknowledges and agrees to these terms. If you have any questions or require modifications, kindly contact us before making payment.